RMA Process

 RMA Process

You can return items (back from the customer) into inventory through an RMA. For example, you can back an item that was returned by the customer to you for repair or replacement.

Enter the reference type as “Sales Order” in Returns tab

Save the details.

Once the Order is Booked, the Line status change to Awaiting Return.

Now take Receipt against above RMA

System will generate the Receipt Number

Now go to the order & check the status.

It is Closed now. 

Switch to AR Super User Responsibility and run Autoinvoice Master Program for RMA Credit Memo.